You will see all the open app cards. Xfinity Mobile requires residential post-pay Xfinity Internet. YUp, They actually told me to download you mail. I see missed call notifications, but nothing for voice mails. When I access the "Voicemail" option under the Phone app, it says "your voicemail box is empty." My own iPhone 7 shows VVM with no issues. When I open the Samsung voicemail app it prompts me to go through the setup process. Just make it work. In your private message and for account authentication, please include the following info; First and last name, mobile number, full service address, and the last 4 digits of the stored payment method on file. When you can, send me a private message. 3. When I was on Verizon I had a google pixel phone and when I transferred I got an iPhone 12. And if I open the app, it always says "no new voicemails". Introducing the new Xfinity Mobile Service, https://support.google.com/phoneapp/answer/2811844?hl=en#. Restrictions apply. I was told that Google devices need to be set for "Basic Visual Voicemail" and my phone was not set up for this. So, she did what she needed to on her end and directed me to reset the network settings, power down, power back on, and within a few minutes, the message in the voicemail part of the Phone app went from "Visual Voicemail not set up" to "Visual Voicemail activating" and I got a message that my pin had been changed. iMessage is working fine: I can send text and images. any help appreicated In addition, you can also manage and record greetings. Boggles my mind! I was having the same issue as you in that my native Samsung "Voicemail" app did not work. If your voicemail is not working on your Android device, you may need to set up or tweak your settings to get them working again. I recently purchased a Samsung factory unlocked (U1) Note 10+ to replace my XM S10+. They provided us a new SIM Card, wiped network settings, we restored the phone - nothing works. I would like ALL my calls to go to my Google Voice voicemail, I don't even even give anyone my mobile number, and yet messages end up going there. To help you, this guide covers a few ways you can fix your voicemails on Android so you don’t miss any important messages. They verified I had the right number (I did) but they could not figure it out. 2. It was working fine on … If you don’t have your iPhone with you, you can access your voicemail from any phone. I have a Pixel 3a (BYOD - moved from Verizon), and just moved to Xfinity Mobile today, and I am not receiving any voice mail notifications either. Voicemail works for one, but not for the other number (both moto e5 play). I just kept looking for apps until I found Youmail and bingo! Thanks! I have the same problem with my unlocked Note 10+. The U1 isn't an XFINITY Mobile supported model so you might get a little push back from getting help with this via XFINITY Mobile support (since we don't work with this model). I’m using IOS 12. The problem is finding someone who knows what needs to be checked. Chat earlier was useless. That page you linked says that google devices are supposed to have transcription options on xfinity (as well as tmobile). I then called support and after what seemed like hours, they were finally able to get voicemail working. Once that was enabled, within 5-10 minutes of a message being left, I can see the translated text of the message. I still cannot believe though that between Samsung and Xfinity they cannot fix this issue without the customer having to go and download an outside app for voicemail. Have you tried clearing the native Voicemail app data? You can also attempt to send a previously used voicemail app that you have downloaded in the past via google play store on a desktop/laptop. My issues was that I originally got an iPhone to get the BYOD SIM and I put that in an unlocked S10+. ** Yes, visual voice mail works and well as notifications of messages left! So I let them do their little updtae which of course failed. Not only does the app push voicemail notifications on a factory unlocked Note 10 (by samsung), it also transcribes the voicemails flawlessly. Since it always says "you have no new messages", whether there are messages or not. And my carrier is with T-Mobile. The first person I talked had to connect me with the second level person. Update - I was able to get the voice mail notifications working by calling Xfinity Mobile support. But you called, and they changed something on their end, and now you get notifications of voicemails? From your home phone, dial *99 and follow the recorded instructions. How do I set up the security … xfinity connect app voicemail email notification not working my voicemail email notification isn't working on my iphone or my chrome device. Is it also visual voicemail, or just notifications and being able to see them in the app? No go either way. Introducing the new Xfinity Mobile Service, https://play.google.com/store/apps/details?id=com.comcast.modesto.vvm.client, https://www.apkmirror.com/apk/comcast/xfinity-mobile-voicemail/, https://forum.xda-developers.com/galaxy-note-10/how-to/n970u-n970u1-firmware-links-t3957705. This equals about 85 minutes of voicemails. ... Apple shows that Visual Voicemail is still supported on XFINITY Mobile. Ok, that's fine. Well if you already have the XM firmware and/or an XM carrier locked phone and it's still not working I don't think there's anything else that might work except contacting Tier 2. - 3295717 I have an iPhone 8, and I’m not receiving voicemail notifications on the lockscreen. It appears that the xfinity mobile app is over riding my native Samsung app as well. I see ComcastChrisL also PMed me back a couple of days ago so I'm assuming he made the corresponding Xfinity-side changes. When I access the "Voicemail" option under the Phone app, it says "your voicemail box is empty." Good luck - I hope this works for you too. I purchased my Note 10 directly from Xfinity as well. I have a Pixel 3a (BYOD - moved from Verizon), and just moved to Xfinity Mobile today, and I am not receiving any voice mail notifications either. 2nd, I have Odin flashed the XM firmware on my device. Doesn't work on the Note 10/10+. When it gets to the voicemail it says "the voicemail number you are trying to reach is not in service". Well I'm stumped. If you are suffering from a permanent issue of iPhone voicemail not working, then it may be a system issue with your iPhone. Why iPhone Voicemail Stopped Working. I activated and ported over two numbers for my Xfinity Mobile service today. Google mentions this - https://support.google.com/phoneapp/answer/2811844?hl=en#, "Step 1: Contact your mobile service provider, Ask your mobile service provider to downgrade to a basic voicemail service.". Force Close and Reopen the Phone App. Until today, I did not realize that I am not being provided with notifications when a voicemail is received, or any way to listen to voicemails, through the standard Android voicemail app. You’ll then record your name and set up a … But I wouldn't hold out much hope. But if I touch the "check voicemail" button in the app, my new voicemail messages are there and I can listen to them. My phone doesn’t even notify me when I get a new voicemail. When it finishes, I have 3 voicemail messages from when tech support was trying to get voicemail working on my S10. ...Up Over WiFi" (not "Set Up Over Cellular") when activating your phone If you've activated but your iPhone's not working, confirm that you see "Xfinity Mobile" on … Closed. I switched from Verizon to Xfinity about a month ago (BYOD Pixel 2). It's working just fine with the original SIM that I swapped over from my XM S10+. For the Xfinity voicemail app to tell me to use the pre-installed app and actually show the logo from the pre-installed voicemail tells me that someone at Xfinity mobile knows how to fix this. "the newest Samsung phones (Note10 included) are not compatible with the Xfinity Visual Voicemail app and moving forward, all new phones will be using the provided voicemail app (not the xfinity visual voicemail app) in which case on the note10 is audio only". I have to manually dial *86 a couple of times a day to make sure I haven't missed any calls. We will have to get back to you. Very easy to set up, and works flawlessly. I've left myself at least 3 messages! I tried everything to get the Note 10 voicemail that comes on the phone to work. I have a Note 9, keep in mind this is still running Android 9. Let me know if you have any other questions. If you've activated your device, but it's not working, confirm that you see "XFINITY Mobile" on the top left of the home screen. Zip, zero, nada. I fully accept that the XM voicemail app isn't going to work on a Note 10/10+. Yes, I've tried both via cellular and Wifi data. When I first got the phone it did work. Everything works except MMS messaging. Once updated, check on your voicemail app and see how the changes have affected it. The XM visual voicemail app does not work (nor on any XM purchased Note 10). Summary: Xfinity Mobile voicemail app will not work on Note 10/10+ Samsung native voicemail app will not "check in" with voicemail and always gives a false negative (you have no new messages, even when you have new messages). i have called chatted several times with comcast agents and they will walk me through serveral possible fixes but nothing has solved the issue. I was not happy at all when i UPGRADED from my 2018 s9+ and NO visual VM. 'S working just fine with the issue of iPhone voicemail not working on my iPhone or my chrome device about... 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